Maintaining Customer Relationships
Providing excellent customer service is obvious during the purchasing process. But what happens after the transaction? How do we cement a relationship with customers to move from merely a transaction into a long-term relationship? This course emphasizes the importance of follow up after the sale and gives realistic examples of how to handle the five most common follow-up scenarios.
Individual course package is $495 or save over 50% – order the Complete 18 Module Customer Service Skills Library for $3,990.
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